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LivePerson launches its upgraded Conversational Cloud platformLivePerson (Nasdaq: LPSN), a global leader in Conversational AI, today announced the launch of its upgraded Conversational Cloud platform, which now features trustworthy Generative AI and Large Language Model (LLM) capabilities. These new features are built on the foundation of LivePerson’s unique expertise and data set powering AI conversations across every major industry for the world’s biggest brands. The upgraded Conversational Cloud combines the power of LLMs with LivePerson’s safe and responsible AI to boost human productivity across voice and messaging channels, driving better outcomes for businesses, their employees, and their customers.