RingCentral Recognized for Innovation and Customer Value in the Events Industry
RingCentral, Inc., a global leader in AI-powered business communications, has received the 2025 Global Customer Value Leadership Award from Frost & Sullivan. The award honors RingCentral's performance in the web events space, recognizing its commitment to delivering powerful, simple, and affordable virtual, hybrid, and in-person event experiences through RingCentral Events™.
Frost & Sullivan highlighted RingCentral’s value-driven approach and praised the platform’s innovative business model, optimized customer experience, and integration of disruptive technologies. The recognition follows a rigorous evaluation across several strategic and operational metrics.
“The rapid evolution of the events market and sheer competitive pressures require solutions that stand out through innovation, flexibility, and customer-centric value,” said Roopam Jain, VP of Research for Connected Work at Frost & Sullivan. “RingCentral’s new pay-per-organizer pricing model and versatile event platform elevate the standards in this space.”
AI-Powered All-in-One Event Platform
Launched in 2023, RingCentral Events has quickly emerged as a category leader. Its all-in-one platform is equipped with advanced AI features for content creation, real-time translation, a high-fidelity native production studio, and deep analytics. These tools allow users to seamlessly plan, manage, and measure virtual and hybrid events at scale.
Trusted by organizations like Adobe, AWS, HP, HubSpot, Target, NBC Universal, NYU, Harvard, and BDO USA, RingCentral Events continues to gain strong traction with enterprise customers across industries.
“This award validates our mission to deliver innovation and unmatched value to our customers,” said Kristen Koenig, GM of Video Solutions and Events at RingCentral. “Our new pricing model gives marketers even more control and affordability—enabling them to focus on producing unforgettable events.”
Flexible, Transparent Pricing for Event Professionals
RingCentral’s newly introduced pay-per-organizer pricing model removes common pain points such as attendee limits, registration caps, and hidden fees. The model includes unlimited events, webinars, and registrants—allowing teams to forecast costs and scale freely.
“The new pricing structure is a game changer,” said Dahlia El Gazzar, Tech Evangelist and Founder of DAHLIA+Agency. “RingCentral has removed the barriers event planners often face, giving them true freedom to build dynamic, engaging events.”
RingCentral is also offering a 30-day free trial of RingCentral Events Enterprise, giving users full access to the platform’s capabilities without any upfront commitment.
Learn more about the 2025 Frost & Sullivan Global Customer Value Leadership Award and RingCentral’s innovation here.