Kore.ai and Microsoft Unite to Accelerate Enterprise AI Adoption through Deep Ecosystem Integration
Kore.ai, a global leader in enterprise conversational and generative AI, has announced a strategic partnership agreement with Microsoft, expanding its integration within Microsoft's cloud and AI ecosystem. This collaboration combines Kore.ai’s intelligent agent platform with Microsoft’s hyperscale infrastructure and AI services, enabling enterprises to accelerate AI adoption with enterprise-grade security and scalability.
As an Azure IP Co-sell Ready partner, Kore.ai will deliver key integrations across Microsoft tools such as Azure AI Foundry, Microsoft Teams, Microsoft 365 Copilot, and Microsoft Copilot Studio. The goal is to bring AI capabilities directly into the environments where employees already operate, supporting seamless deployment and boosting productivity.
A Unified Strategy for AI-Powered Workplaces
The partnership brings forward several high-impact integrations:
- AI for Work + Microsoft 365 Copilot Chat: Kore.ai’s AI for Work powers backend processes such as enterprise search and domain-specific agents (e.g., HR, IT, recruiting) within the Microsoft 365 Copilot interface, creating personalized, productivity-driven experiences.
- Agent Interoperability: Agents developed on the Kore.ai Agent Platform can now interoperate with Microsoft Copilot Studio agents, supporting seamless interactions within Microsoft Teams and Copilot Chat.
- Azure AI Foundry & No-Code/Pro-Code Agent Building: Enterprises can build, deploy, and scale intelligent agents using Kore.ai’s platform directly within Azure AI Foundry, enabling low-code/no-code and developer-friendly options.
- AI for Service + Dynamics 365: Integration with Microsoft Dynamics 365 enables Kore.ai to automate CRM, contact center, and customer service functions, ensuring scalable and compliant digital and voice experiences.
- AI for Process + Microsoft Power Automate: Kore.ai enhances Microsoft Power Automate by enabling intelligent process orchestration that goes beyond basic task automation.
“By integrating deeply with Microsoft technologies, we’re empowering customers to unify AI-driven collaboration, automation, and service delivery into one intelligent enterprise layer,” said Raj Koneru, Founder and CEO of Kore.ai. “This partnership will help businesses fast-track their transformation from AI experimentation to enterprise-wide deployment.”
Many Kore.ai solutions are currently available through the Azure Marketplace, simplifying procurement and implementation for enterprise customers. As part of this strategic agreement, Kore.ai and Microsoft will continue joint innovation and market expansion through the Azure Co-sell Program.
Puneet Chandok, President of Microsoft India and South Asia, emphasized, “Our partnership with Kore.ai will enable organizations to adopt AI securely and at scale. It’s a major step in our mission to drive innovation, productivity, and transformation across industries.”
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