CallTek, a worldwide leader in support for technology operators and service providers, has appointed Josh Bergen, CHAE, CHTP, as Chief Growth Officer.
With more than three decades of experience leading customer-focused and growth-oriented teams, Bergen brings to CallTek a breadth of expertise across technology, customer service, finance, and operations. His appointment comes at a pivotal time in the company’s history as it strengthens its commitment to innovative technology support solutions with the backing of its parent company, Allied Global.
In his new role, Bergen will lead CallTek’s growth strategy across sales, customer experience, product development, and marketing, focusing on increasing value for customers and accelerating the company’s leadership in key markets.
“CallTek is committed to being a partner with our customers when and where they need us. Josh’s experience across various areas of business operations will prove invaluable in identifying where we can provide additional value and support for technology operations and service providers around the globe,” said Danny Wu, interim CEO of CallTek. “We are excited to have Josh leading the direction of growth for CallTek and our customers.”
Most recently, Bergen served as CEO and President of a leading MSSP (Managed Security Service Provider), a data protection and regulatory compliance solutions provider for the hospitality industry. His career spans more than 30 years across a variety of hospitality, technology, contact center, and accounting-focused organizations. He has also shared his expertise with the next generation as a professor.
Bergen will report to the Allied Global board of directors and operate from the East Coast of the United States.
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