AI in the Industry: This exclusive interview series explores real-world applications of AI in niche verticals to illustrate just how deeply the tendrils of digital transformation can go to redefine industries and work life.
AI is reshaping healthcare at an unprecedented pace, fundamentally altering how clinicians, researchers, and medical professionals approach patient care, scientific discovery, and operational efficiency. From ambient AI scribes reducing physician burnout to generative AI platforms accelerating medical writing and research, the industry is experiencing a seismic shift. But with this transformation comes critical questions: Who bears responsibility for AI’s ethical and legal considerations in medicine? How can AI be harnessed to enhance—not replace—human expertise?
We spoke with Matt Lewis, Founder, CEO, and Chief Augmented Intelligence Officer at LLMental, to explore these pressing topics. A pioneering force in AI-driven healthcare solutions, Matt brings deep expertise in digital innovation, medical affairs, and the evolving intersection of AI and life sciences.
In this insightful discussion, Matt shares his thoughts on AI’s transformative impact, the responsibilities of those deploying it, and the future of augmented intelligence in medicine.
Q: As a leader in tech solutions, how do you think AI is impacting healthcare & medical affairs?
Lewis: We’ve never seen a technology as transformative as artificial intelligence in healthcare, life sciences, and medical affairs. General-purpose tools like ChatGPT and Google’s Gemini have proven their utility across use cases—from job descriptions to medical summaries. Over the last year, we’ve seen point solutions emerge—ambient scribes reduce physician after-hours work, and AI tools in life sciences enhance medical writing and scientific training. The entire space is leveling up.
Q: Who should bear responsibility regarding legal and ethical considerations of AI in healthcare?
Lewis: AI is a human innovation. Those who use AI bear responsibility for its application—across scenarios, populations, and with ethical and legal care. AI doesn't absolve clinicians, researchers, or patients from acting responsibly. As co-chair of the ISMPP AI Task Force, I’ve helped author guides to promote responsible AI use. As a founding board member of the Foundation for AI & Health, we’re engineering a future where AI contributes to a healthier world. Non-medical determinants of health still matter, even in the AI era.
Q: How is artificial intelligence changing research and education in life sciences?
Lewis: AI is both a tool and a transformative force. In life sciences, it enhances research workflows, supports drug discovery, and accelerates innovation by removing inefficiencies. Professionals can now focus on higher-value tasks that elevate the entire industry.
Q: Have you used AI in your organizational projects?
Lewis: Yes, LLMental is the first generative AI-native holding company. Our portfolio companies all apply AI-first approaches. For example, Rhythmental develops AI-powered mental health software. Transformental offers AI-augmented consulting services to help overcome barriers to adoption in healthcare and life sciences. Across the board, we see augmented intelligence—humans partnering with AI—as the key to achieving exponential impact.
Q: How do you stay ahead of technology trends?
Lewis: Paul Graham said a startup founder should “live in the future and build what’s missing.” I’m a techno-optimist. I read constantly, build prototypes, and collaborate with startups. Staying current means listening to people and experimenting with the latest tools. As Abraham Lincoln said, “The best way to predict the future is to create it.” That’s my goal every day.
Q: How do you envision the future of healthcare in the age of AI and new-age technology?
Lewis: Roy Amara said we overestimate tech short-term and underestimate it long-term. That holds true with AI in healthcare. We’re at an inflection point. Augmented intelligence will transform every layer of the system—from lab research to patient care. We’re entering a golden era, but transformation brings opportunity and risk. Everyone must start augmenting their capabilities now. Three years in generative AI equals a lifetime in traditional innovation cycles. With predictions of AGI (Artificial General Intelligence) on the horizon, the time to act is now.
Q: Any advice you would like to give future tech leaders?
Lewis: Be bold. “Fortune favors the brave.” This is a disruptive period in human history. AI will challenge the status quo. Skills like data science are useful but not required. Strategic thinking, empathy, and adaptability are just as valuable. Build multidisciplinary expertise and learn from your users. Ask for help, grow fast, and never stop learning. Steve Jobs once called the CEO of Hewlett-Packard for computer parts. That call helped launch Apple. Never underestimate the power of asking—and acting.