Trustwise Appoints Gina Carfagno as Chief Revenue Officer to Lead Enterprise Growth and Go-To-Market Expansion
AI / AI Policy | 4 min read
Trustwise, the AI trust management company, has appointed Gina Carfagno as Chief Revenue Officer. Carfagno brings more than 20 years of experience driving billion-dollar growth and digital transformation for Fortune 500 companies and high-growth technology firms. At Trustwise, she will lead the company's global sales and marketing organisation, go-to-market strategy, and revenue growth as enterprises accelerate demand for runtime control of agentic AI systems. Trustwise was founded by Manoj Saxena, former General Manager of IBM Watson, and serves as the AI Control Tower for agentic AI — delivering centralised visibility, real-time governance, and enforceable controls across fleets of generative and agentic AI systems. The company has been named a 2025 Gartner Cool Vendor in Agentic AI for Banking and Investment Services and has production deployments at Global 500 institutions in financial services, healthcare, and professional services.
"As enterprises move AI from pilots into production, the need for trust and control at runtime has never been more urgent. Gina has spent her career helping organisations turn major technology shifts into measurable business outcomes, from data-driven commerce to AI-led transformation at global scale. Her ability to build and scale go-to-market teams, launch new categories and drive enterprise adoption is exactly what Trustwise needs as we enter this next rapid phase of growth."
— Manoj Saxena, CEO and Founder, Trustwise
Gina Carfagno — Building Enterprise Revenue at the Intersection of AI and Commerce
Carfagno joins Trustwise from Accenture, where she served as Executive Vice President of Omnichannel Commerce, Data and AI — leading product strategy and go-to-market across 12 countries and contributing to the transformation of traditional services into a technology practice exceeding $2 billion. Prior to Accenture, she held senior leadership roles at Infogroup, Epsilon, and Merkle, working with major enterprise brands including Chase, Citibank, Bank of America, Visa, Walmart, Disney, Amazon, P&G, Unilever, Lowe's, and Pfizer. She also serves as a consultant to high-growth AI and data companies, advising on go-to-market strategy, commercialisation, and enterprise sales. Beyond her commercial career, Carfagno serves on the Board of the American Cancer Society and is a founding supporter of Girls Who Code. In her new role at Trustwise, she will oversee global sales and marketing, go-to-market strategy, and revenue operations — with a specific focus on accelerating enterprise adoption in high-regulation sectors where runtime AI governance is becoming a compliance and operational necessity.
"Trustwise is at the centre of one of the most critical challenges in enterprise AI: how to deploy autonomous systems with the control and governance that regulated industries demand. The opportunity to build the go-to-market engine for a company defining the Trust Posture Management category, with proven technology already in production at leading financial services and healthcare organisations, is what drew me here. I look forward to working with this talented team and helping enterprises operationalise AI at scale."
— Gina Carfagno, Chief Revenue Officer, Trustwise
What Trustwise Does — and Why Runtime Governance Now Matters at Scale
Trustwise defines itself as the AI Control Tower for agentic AI. Through Guardian Agents and modular AI Shields, the platform supervises agent behaviour, constrains tool usage, and enforces enterprise policies in real time — ensuring that AI systems remain safe, compliant, efficient, and aligned as they operate at machine speed. The company addresses a gap that traditional AI monitoring cannot fill: runtime governance at the moment decisions are made and risk is highest, not after the fact. In production deployments across Global 500 institutions in 2025, Trustwise delivered: at a large healthcare platform, over 90% clinical guideline alignment, 64% lower carbon emissions, 40% reduced token costs, and 40% improved hallucination detection compared to baseline systems; at a global professional services firm, a 20% improvement in hallucination detection, an 80% reduction in LLM spend, and 10x faster knowledge retrieval across a workforce of 17,000+ users; and at a tier-one global financial institution, governance of 200+ autonomous agents while achieving a 20% reduction in carbon emissions and maintaining alignment with ISO/IEC SCI 1.0 and enterprise sustainability standards. With Carfagno's appointment, Trustwise signals its intent to move from proven enterprise technology into accelerated category leadership — scaling the Trust Posture Management category as regulated industries move agentic AI from pilots into full production.
Key Takeaways
- • Trustwise (AI trust management company; Austin, Texas; founded by Manoj Saxena, former GM of IBM Watson; Gartner 2025 Cool Vendor in Agentic AI for Banking and Investment Services) has appointed Gina Carfagno as Chief Revenue Officer. She will lead global sales, marketing, go-to-market strategy, and revenue growth as enterprises accelerate demand for runtime control of agentic AI systems.
- • Carfagno's background: 20+ years driving billion-dollar growth and digital transformation for Fortune 500 companies. Joins from Accenture as EVP of Omnichannel Commerce, Data and AI — led go-to-market across 12 countries; contributed to building a $2B+ technology practice. Prior roles at Infogroup, Epsilon, and Merkle working with Chase, Citibank, Bank of America, Visa, Walmart, Disney, Amazon, P&G, Unilever, Lowe's, and Pfizer. Also serves on the Board of the American Cancer Society and is a founding supporter of Girls Who Code.
- • What Trustwise does: AI Control Tower for agentic AI — centralised visibility, real-time governance, and enforceable controls across fleets of generative and agentic AI systems. Through Guardian Agents and modular AI Shields, the platform supervises agent behaviour, constrains tool usage, and enforces enterprise policies in real time. Defines and leads the Trust Posture Management category — addressing runtime AI governance at the moment decisions are made (not post-hoc), when risk is highest.
- • Proven production results at Global 500 institutions in 2025: healthcare platform — 90%+ clinical guideline alignment, 64% lower carbon emissions, 40% reduced token costs, 40% improved hallucination detection; global professional services firm (17,000+ users) — 20% hallucination improvement, 80% LLM spend reduction, 10x faster knowledge retrieval; tier-one global financial institution — governance of 200+ autonomous agents, 20% carbon emissions reduction, ISO/IEC SCI 1.0 alignment.
- • The strategic context: as enterprises move agentic AI from pilots into production at scale, runtime governance is becoming a compliance and operational necessity in regulated industries — particularly financial services, healthcare, and professional services. Carfagno's appointment signals Trustwise's transition from proven enterprise technology into accelerated category creation, bringing GTM capability built across $2B+ revenue organisations to define and lead the Trust Posture Management market.